HOW DO I BOOK MY EVENT WITH YOU?

Most of our work and consultation is done via email, so please get in touch via sugarcakegallery@gmail.com or by using our online form.

Photos are very helpful in the design process, so feel free to send these through. Photos of cakes by other designers will be used as inspiration, however please note that we do not directly copy.

**We do not make tentative bookings. Bookings are only confirmed, once orders are finalized and paid in full.

HOW MUCH NOTICE DO YOU REQUIRE?

Cakes are booked on a first come, first serve basis.

For wedding cakes, it is recommended that you get in touch as soon as possible to ensure full satisfaction on your special date.

HOW MANY FLAVORS MAY I CHOOSE?

You are welcome to pick 1 flavor for each tier.  For 3 tiered cakes, 2 flavors is recommended, and for 4+tiers, 3 flavors is recommended.

CAN YOU ACCOMMODATE DIETARY REQUIREMENTS?

All cakes are made in the same facility where nuts, gluten and dairy are present Unfortunately, we can NOT provide gluten, dairy, and nut free products.

IS DELIVERY AVAILABLE?

Deliveries must be scheduled in advance. The delivery fee is based on the size of the cake, time required for delivery, and mileage. You will be provided with a quote upon request.

HOW DO I TRANSPORT MY CAKE?

For pick up orders, we recommend that cakes be transported on a flat surface in your vehicle (the floor or boot space) with the air conditioning on. Cakes should be stored in the refrigerator whenever possible. Cakes can be brought to room temperature prior to serving.